A control plan can be used in several different scenarios to control variable parameters or critical to quality (CTQ) elements.
For any process a control plan can be used, some examples are seen below.

  • The control plan can be part of a contract agreement as part of a business deal between two parties. For example outlining element like a supplier should contact the costumer when 20% of a total delivery is produced.
  • In a call centre it could outline which approach and questions to ask depending on the type of issue the costumer contact them about.
  • In manufacturing a CP is commonly used to control variables on a production line. For example the force and speed a piston push with, or particles per cubic meter in a clean room environment.

Why use a Control Plan

A Control Plan assures a process will stay on track, and deliver a consistent output. During continuous improvement activities, there could have been a lot of work done on a process to improve it. If the control plan isn’t updated or even implemented as part of the improvement, all this hard work will diminish over time as a result.

Effective Control Plan

An effective CP keeps the process in control as part of the process, and does not require frequent external controls to keep on track. This is done with systematic feedback loops and actions as a natural part of the process.
FMEA is a popular tool to feed into a control plan in terms critical elements that should be controlled. It also gives you a priority of where the biggest risks are, and where to focus the most.

If you are interested in control plans or need training for your employees to better identify and prioritise risks, then continue to our FMEA Training.

Alternatively you can continue to our quality training page for an overview of other training we provide.

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Control Plan