The natural tendency of many individuals and organisations when presented with a problem is to jump to a solution, any solution. They do not systematically analyse the problem to determine a root cause before considering potential solutions.
Root Cause Analysis (RCA) is a technique used to understand and eliminate the underlying cause of a problem, in order to prevent it from reoccurring.
In this Root Cause Analysis Training, a structured way of root cause analysis will be covered. A step by step approach will be taken, with the use of several well-known quality tools for data collection and analysis will be used.
Analysing for root cause will take longer time in the beginning, but there is a high return on the investment as the firefighting is reduced in correlation with permanently eliminating issues.

Who Should Attend

  • The training is beneficial for Managers, Quality Professionals, Process Owners and Consultants looking to use a structured approach for problem solving in their work.
  • Organisations who want to take a problem elimination approach and move away from firefighting.

Why attend RCA Training

  • Get the basic understanding of problem solving and how to determine the root cause.
  • Learn how to lead structured problem solving exercises and use the supporting quality tools.

Content of Root Cause Analysis Training

  • Problem solving process
    • Defining the problem
    • Problem definition tools
    • Problem cause data collection tools
    • Root cause analysis cycle
  • Root cause identification tools
    • Five “why’s”
    • Cause and effect diagram or Fishbone diagram
    • Fault tree analysis
    • Cause and Escape Point
    • Pareto Analysis
    • Poka Yoke (Mistake Proofing)
  • Corrective action
    • Corrective action plan development
    • implementing and evaluating the solution

Benefits to the Business

The employees attending will following be able to:

  • Understand and implement the “Root Cause Analysis methodology” in their company.
  • Determine where RCA can be used for best effect.
  • Lead the RCA team to find the true root cause of a problem, and eliminate it permanently.
  • Run Root Cause Analysis Training for colleagues in their company.
  • Provide long term improvement for the company
  • Fulfil a costumer requirement, e.g. if you are required to document a root cause analysis have been done on request from a costumer.

Course Style

The Root Cause Analysis Training is highly interactive with exercises and discussions throughout the course, including but not limited to:

  • Practical case studies associated with RCA
  • Interactive discussion and participation
  • Group Work
Book Training

Root Cause Analysis Training