- Introduction
8D Problem Solving Training
Training Overview
This training provides a detailed understanding of a structured problem-solving process. Working through structured steps and using a variety of linked tools, practical examples and exercises are used in the different steps to improve the learning and understanding of the material.
What will you learn?
During the 8D Training participants will learn to:
- Describe the benefits of using the 8D model for solving problems.
- Identify the steps of the 8D problem solving model.
- Know when to apply 8D.
- Identify which problem solving tools are best used in each step in the 8D process.
- Design a Check Sheet for recording data.
- Construct a Pareto Chart.
- Use an IS/IS NOT analysis for problem definition.
- Use the 5 Whys (Multiple Whys).
- Use Structured Brainstorming techniques.
- Create a Cause and Effect (Fishbone) Diagram.
- Create a Histogram.
- Create a Scatter Diagram.
- Describe the fundamentals of Value Stream Mapping.
- Basic principles of Statistical Process Control.
- Describe the use of Process Capability (Cp and Cpk).
The Benefits of the 8D Problem Solving Training
- Enables personnel to become more effective at problem solving.
- Helps to establish a formal process for solving and managing problems.
Who Should Attend the 8D Problem Solving Training?
- All personnel who lead, or are involved with, problem-solving and continual improvement activities.
8D Problem Solving Training Agenda
1
Introduction
2
8D Overview
- Basic introduction to 8D
- 8D History
- When to apply 8D
- The 8D Methodology
3
D1 – Form the Team
- Building the team
- Team members and the Roles and Resp.
- Basic Team rules
4
D2 – Describe the Problem
- Problem Statement
- Is/Is Not Analysis
- 5W2H Analysis
5
D3 – Contain the Problem
- Why/When containment action
- Commonly used Containment Action’s
- Implement and verify Containment / Interim Actions
6
D4 – Identify and Verify Root Causes
- Data Collection
- Process Mapping
- Brainstorming
- 5 Why Analysis
- Cause and Effect Diagram
- Graphical Analysis
7
D5 – Define and develop corrective actions
- Define Corrective Actions
- Selection of CA through prioritisation and risk analysis
8
D6 -Implement the corrective actions
- Implementation of Corrective Actions
9
D7 – Define and develop preventive actions
- Preventive Actions
- Mistake Proofing (Poka-yoke)
- Broaden to implement at other areas/processes
10
D8 – Congratulate your Team
- Developing employees
- Team Recognition
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